FAQ - HealthEase

Frequently Asked Questions

Have questions about HealthEase? We want to make it easy for you to find answers. Below are some commonly asked questions. If you have a question that isn't listed here, please call 1-888-367-6554 (TDD: 1-800-653-9803).

 

1) How do I know if I am eligible for Medicaid?

The Florida Department of Children and Families (DCF) determines all other Medicaid eligibility, including programs for children and families, blind and disabled, and institutional care. If you would like to learn more about qualifying for Florida's Medicaid program, please call 1-888-367-6554 (TDD: 1-800-653-9803).

 

2) How do I know if I am eligible for HealthEase?

To obtain HealthEase, you must live in the following service areas:

Brevard	Manatee
Broward	Marion
Calhoun	Martin
Citrus	Orange
Dade	Osceola
Duval	Palm Beach
Gadsden	Pasco
Highlands	Pinellas
Hillsborough	Polk
Jefferson	Putnam
Lake	Sarasota
Leon	Seminole
Liberty	Volusia
Madison	Wakulla

 

3) Do I have a choice between Medicaid and HealthEase?

 

4) What does HealthEase offer?

• Adult hearing and vision (medically necessary services only)
• Kids hearing and vision, plus well-child checkups
• Doctor and hospital visits
• Inpatient and outpatient hospital services
• Emergency room services
• Lab and radiology services
• No-cost prescriptions
• Behavioral health care and substance abuse treatment
• Therapy services—occupational, physical, respiratory and speech
• Chiropractic and podiatry services
• Family-planning services and supplies

With HealthEase:

• You do not have any co-payments. 
• Personal Health Advisor, our 24-hour nurse helpline, is always available to you. 
• If you are pregnant, you can take part in our Prenatal Rewards Program. 
• You may be eligible for case/disease management services.
• Plus, you can choose your doctors, hospitals and pharmacies from our large network of providers.

For more information or to enroll, please call 1-888-367-6554 (TDD: 1-800-653-9803).

 

For more information or to enroll, please call 1-888-367-6554 (TDD: 1-800-653-9803).

Last modified: 12/29/2009