Get $25 Worth of OTC Items Per Household Each Month.
Your health Your health, as well as your family's, is important to us here at Staywell. One way you can help to be your healthiest is by using your OTC benefit. With this benefit, you can choose from over 150 health and wellness items.
- Medicines to help with allergies, fever and heartburn
- Cough and cold medicine
- Toothbrushes, toothpaste and floss
- First aid items
On top of a long list of items, we make it easy for you to get them. When you've made your choices, we have a couple of ways for you to place your order:
- Call us toll-free. We are here to help Monday-Friday, 8 a.m. to 7 p.m. Customer Service: 1-866-334-7927 (TTY 711)
- If you already have a username and password, use them to log in to the Secure Portal. If you do not, it is easy to sign up. Just follow the instructions.
After you have logged in, click on the Over-the-Counter (OTC) Items link to get started.
Members in the SMI Specialty Plan will receive $35 worth of OTC items per household each month.
To enroll with Staywell, you must be eligible for Florida Medicaid. You can call Medicaid Choice Counseling toll-free at 1-877-711-3662 (TTY 1-866-467-4970), Monday–Thursday, 8 a.m.–8 p.m., and Friday, 8 a.m.–7 p.m. You can also visit the SMMC website at www.flmedicaidmanagedcare.com.
A Medicaid Choice Counselor will help you select a plan.
Staywell Health Plan is a Managed Care Plan with a Florida Medicaid contract. The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the Managed Care Plan. Limitations, copayments and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or copayments/coinsurance may change.
MMA/LTC: Staywell Health Plans serves all areas in Florida except Broward County.
SMI: Staywell Health Plans services all counties in Florida.