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Division of Health Benefits (DHB) Communication

August 30, 2021

This communication is issued on behalf of the Division of Health Benefits (DHB):

  • As a reminder, a beneficiary currently enrolled with a Standard Plan Health Plan may be later identified as part of a population excluded or exempted from Standard Plan enrollment.
  • This will result in the beneficiary's disenrollment from the Standard Plan.
  • While this list is not exhaustive, excluded and exempt populations include beneficiaries who
  • The majority of disenrollments will occur on the first of each month.
  • WellCare is currently enacting time-limited PA flexibilities that may result in no prior authorization transferring to Medicaid Direct.
  • If a disenrolled beneficiary's service requires a PA in Medicaid Direct, the provider may be required to submit a PA request to Medicaid Direct.
  • DHB has established additional retroactive review flexibilities to support providers through this transition.
  • Providers should confirm the beneficiary's current and future enrollment segment to determine if the member is disenrolling to Medicaid Direct.
  • For additional information please review the August 26, 2021 AHEC Provider Office Hours presentation available on the Medicaid Managed Care Website.
  • DHB will also be publishing a Medicaid Bulletin with additional information.
  • If you have questions about the status of a current PA, please contact our Provider Services Line at 866-799-5318.
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Last Updated On: 8/30/2021
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