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Over the Counter

As a part of your plan, you have an Over-the-Counter (OTC) benefit. We give you a fixed dollar amount to buy the OTC medications and products you need to stay well. These are everyday things like bandages, pain relievers, cold remedies, toothpaste and much more. You have the flexibility of purchasing items at a participating retail location or ordering through our catalog. We will even ship your items right to your door at no additional cost to you.

Your OTC benefit and any OTC items you purchase are for you as a member. 

How to Use Your OTC Benefit

Find the item you want in the OTC catalog and call us. You can also view OTC products in our secure member portal. Once you log in, click on the “Shop Over The Counter” button in the Digital Pharmacy section. If you do not have an account, you will need to create one. You can also visit a participating retailer to purchase eligible items.


Find the item you want in the OTC Catalog.

CVS OTC Frequently Asked Questions

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Y0020_WCM_87476E Last Updated On: 10/1/2021
Wellcare will be performing maintenance on Saturday, January 22 (From 6 PM EDT to 6 AM EDT the next day). You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.