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Member Communication Calendar

Learn about communications being sent to our members regarding health campaigns and incentives. This helpful information details our scheduled member messaging covering everything from upcoming appointments with their PCP to blood pressure check reminders.

Second Quarter: 2021

Date: May, 2021

COVID-19 Vaccination: Inbound IVR


The COVID-19 vaccine is being distributed in a phased approach, and is no cost to you! If you have questions, please ask your Customer Service Representative.

Date: May, 2021

COPD: Push Notification


People may not understand COPD or how poor breathing can make you feel. People often get a runny nose and watery eyes in spring and summer. It may be hard to breathe. If you have any concerns or questions about your medication, please talk to your doctor.

Date: June, 2021

Diabetes: Push Notification


Many people are at risk for diabetes without knowing it.


Visit your doctor to see if your blood sugar is within a healthy range. If you need help making an appointment, please call the Customer Service Number on the back of your card and ask your Customer Service Representative today. We are your partner in preventive health.

Date: June, 2021

Osteoporosis: Text Message


Make your bones’ health a priority. Talk to your PCP & take advantage of a bone-screening test or bone strengthening medications.

Date: June, 2021

Osteoporosis: Email


This email will be sent to members to encourage them to speak to their PCP about a bone-screening test or bone strengthening medications.


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Last Updated On: 12/15/2020