We rely on our provider network to advise us of demographic changes so we can keep our information current.
To ensure our members and Case Management staff have up-to-date provider information, please give us advance notice of changes you make to your office phone number, office address or panel status (open/closed). Thirty-day advance notice
is recommended.
NEW PHONE NUMBER, OFFICE ADDRESS OR CHANGE IN PANEL STATUS
MEDICAID
Send a letter on your letterhead with the information being updated. Please include contact information if we need to follow up on the update with you.
Please send the letter by any of these methods:
• Call: 1-888-846-4262
• Email: HawaiiPR_Request@wellcare.com
• Fax: 1-866-788-9910
• Mail: ‘Ohana Health Plan
Attention: Provider Operations
949 Kamokila Blvd, Suite 350
Kapolei, HI 96707
MEDICARE
Call 1-888-505-1201
Thank you for helping us maintain up-to-date directory information for your practice.
