Welcome to Kentucky Medicaid
We are glad you joined our family! It is a smart move. WellCare is the health care plan that puts you in control. You can choose from a large network of doctors and hospitals. You will get quality health care, plus access to special programs like these:
Free Monthly Over-the-Counter Items
Get up to $120 a year in free over-the-counter items like vitamins and cough medicines delivered to your home. Browse our catalog and order online or by phone at 1-877-389-9457 (TTY 711).
24-Hour Nurse Advice Line
Call 1-800-919-8807 (TTY 711) to speak with a live nurse, 24 hours a day, any day of the year.
2018 Provider Directories (by county)
Helpful WellCare of Kentucky Information
- Act Now to Keep Your Benefits
- 24-Hour Behavioral Health Crisis Line
- Free 24-Hour Nurse Advice Hotline
- Find A Provider
- Advance Directives
- Free Flu Shots
- Helpful Links
- Crisis Intervention
- Member Services
Act Now to Keep Your WellCare Benefits
Have You Moved?Be sure to update your address with the state so you keep your WellCare health benefits.
You or your authorized representative can report a change. There are four easy options:
- Call the Dept. for Community Based Services (DCBS) at 1-855-306-8959.
- Visit a local DCBS office. You can find one online.
- Call kynect at 1-855-4kynect (459-6328).
- Update your contact information online.
- Free over-the-counter (OTC) items
- No co-pays for doctors’ visits
- Outpatient hospital services and more!
Questions?We’re here for you! Call us at 1-877-389-9457 (TTY 1-877-247-6272).
24-Hour Behavioral Health Crisis Line
Our 24-Hour Behavioral Health Crisis Line is 1-855-661-6973. If you or a family member is having a behavioral health crisis, call this number. A trained person will listen to your problem. He or she will help you decide the best way to handle it.
Nurse Advice Line
Find A Provider
An advance directive is a legal document telling providers what type of care you want, or don't want, if you are unable to tell them yourself. You can get an advance directive form from a lawyer, local legal aid office, your provider or Customer Service at 1-877-389-9457 (TTY 711).
Free Flu Shots for WellCare of Kentucky Members
- CVS Caremark
- Rite Aid
- Medicine Shoppe
Please call Customer Service if you need help finding a participating provider. The number can be found on the back of your ID card.
In the event of a crisis, members should contact our Behavioral Health Crisis Hotline: 1-855-661-6973
All plans call 1-877-389-9457 (TTY 711)