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Keep Your Benefits — Remember to renew every year!

Thank you for trusting us with your health care needs. We value members like you.  So we want to remind you to renew your Medicaid coverage every year. Doing so will help you keep your benefits and avoid having to reapply. If you don’t renew, you could lose your health care coverage. You could also lose your WellCare of Nebraska Over-the-Counter (OTC) and Healthy Rewards benefits.

Ways to Renew Your Coverage:

  • Online –Login to the ACCESSNebraska self-service portal
  • By Mail – Fill out the form and mail it back as soon as possible. Be sure to fill out the form correctly. It’s important that DHHS has your current phone number and address
  • By Phone –Call DHHS
    • Toll Free: (855) 632-7633
    • Lincoln: (402) 473-7000
    • Omaha: (402) 595-1178
  • In Person – Visit your local DHHS office. Find an office near you.

When should I renew?

When it’s time to renew your Medicaid coverage, Department of Health and Human Services (DHHS) will send you a renewal form.

Be sure to report changes

If your address has changed, please contact DHHS or login to your ACCESSNebraska account to report the change. That way your new card will be mailed to the correct address.


If you have questions about renewal, please contact your local DHHS office. Wellcare of Nebraska cannot process your renewal for Medicaid coverage.

For all other questions about your plan, please call Member Services at 1- 855-599-3811 (TTY 711) Monday-Friday, 8 a.m. to 5 p.m.

Keep your WellCare of Nebraska coverage current. It’s good for your health!


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Last Updated On: 12/4/2020