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Phone Numbers

Nurse Advice Line

1-800-919-8807
24 hours a day, 7 days a week

Medicaid Members

NJ FamilyCare
1-888-453-2534
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.

Managed Long-Term Support and Services (MLTSS)
1-855-642-6185
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.


Medicare Members

WellCare Medicare
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

WellCare Medicare Duals Special Needs Plans
Current Members: 1-833-844-9089
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.


Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicaid Providers

1-888-453-2534

Medicare Providers

1-855-538-0454

WellCare Liberty (HMO-SNP)   

1-877-706-9509

Medicare PDP Providers

1-888-550-5252


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Mailing Addresses

General Mailing Address

WellCare Health Plans 
P.O. Box 31370

Tampa, FL 33631-3372

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Company Headquarters

8725 HendersonĀ Road Tampa, FL 33634
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Last Updated On: 10/1/2017