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NICU Level of Care

WellCare is pleased to announce a partnership with ProgenyHealth, a company that specializes in Neonatal Care Coordination Services. ProgenyHealth’s collaborative program will enhance services to our members, and support our mission to make a lasting difference in our members’ lives by improving their health and well-being.  WellCare will also be applying the level of care authorized via the ProgenyHealth Care Coordination process to the claims received by your institution.  If the authorization does not match the claim, the claim will be processed at the authorized level of care

Under the agreement, that begins April 1, 2019, ProgenyHealth’s Neonatologists, Pediatricians, and Neonatal Nurse Care Managers will work closely with WellCare’s clinical team, attending physicians and nurses to promote healthy outcomes for WellCare premature and medically complex newborns.

The benefits of this partnership:

  • Support from a company that believes in sharing best practices, and works with NICUs nationwide to improve the health outcomes of our next generation
  • A collaborative and proactive approach that supports timely and safe discharge to home
  • A partner in efforts to reduce infant mortality and improve health outcomes
  • The support of a team that understands the complexity and stress of managing infants in the NICU, and will work with you to achieve the best possible outcomes 

Your process for notifying WellCare of infants admitted to a NICU or special care nursery will remain the same. WellCare will notify ProgenyHealth of admissions and their Neonatal Nurse Care Managers will work in close collaboration with the WellCare team and your designated onsite staff to provide ongoing telephonic care coordination services throughout the inpatient stay.

If you have questions regarding WellCare’s relationship with ProgenyHealth, please call your Provider Relations Representative. If you wish to learn more about ProgenyHealth’s programs and services, contact your Provider Relations Representative or visit www.progenyhealth.com.

Thank you for your partnership in caring for WellCare members.



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Last Updated On: 12/29/2020