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WellCare Medicaid Provider Trainings

WellCare Medicaid Provider Training sessions are available for you to meet your Provider Relations Representative, register for our WellCare Provider Portal, and provide an overview of WellCare provider support for the transformation from Medicaid Fee-for-Service (FFS) to Medicaid Managed Care.

Webinar invitations will be sent to each Provider via Email. Face to face meetings will introduce your assigned Provider Relations Representative and provide an orientation to the training modules on the WellCare provider portal.

If you have any questions about the WellCare Medicaid Provider Training sessions, please feel free to Email ncproviderrelations@wellcare.com.

Training Topic Date/Time How Offered Who Should Attend Additional Information
Registration on Provider Portal and Orientation on Training Modules on WellCare Provider Portal for all providers – Regions 2 and 4 Begin on August 16, 2019 and continue until all participating providers have been visited Face to Face
  • Office Managers
  • Office Administrators
  • Billing Staff
  • Authorization Staff
Scheduled by your assigned Provider Relations Representative
Registration on Provider Portal and Orientation on Training Modules on WellCare Provider Portal for all providers – Regions 1, 3, 5 and 6 Begin on September 23, 2019 and continue until all participating providers have been visited Face to Face
  • Office Managers
  • Office Administrators
  • Billing Staff
  • Authorization Staff
Scheduled by your assigned Provider Relations Representative
Provider Orientation Webinars Begin on December 3, 2019, 1:00 – 2:30 p.m., and continue weekly.  Schedule has been adjusted to align with the new timeline around Medicaid Managed Care Launch Webinar
  • Office Managers
  • Office Administrators
  • Billing Staff
  • Authorization Staff
Participating Providers will be notified via email of Webinar info one week prior to the actual Webinar
Provider Portal Webinars Begin on December 30, 2019, 2:00 – 3:00 p.m.,  and continue monthly.  Schedule has been adjusted to align with the new timeline around Medicaid Managed Care Launch Webinar
  • Office Managers
  • Office Administrators
  • Billing Staff
  • Authorization Staff
Participating Providers will be notified via email of Webinar info one week prior to the actual Webinar.  Providers must be registered for the Provider Portal before attending this Webinar
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Last Updated On: 5/11/2020