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South Carolina Medicaid Benefit Changes

Effective July 1, 2014, WellCare of South Carolina began offering a $10 monthly Over-the-Counter (OTC) allowance for members. How it works:

  • Members will receive an OTC Catalog in the mail and choose the items they want.
  • Once they’ve selected their items, members will call the Customer Service number on their member ID cards and place their order.
  • The item(s) will arrive at the member’s doorstep in 7–10 days from the date the member placed an order.
Additionally, as of July 1, 2014, we will no longer offer the Boys & Girls Clubs benefit to members. 

Members were notified of these benefit changes via mail before July 1, 2014.

For questions about any of this information, talk with your PR rep or call the Provider Services team at 1-888-588-9842.
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Last Updated On: 5/11/2016
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

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