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Phone Numbers 

Current Medicare Members

WellCare Advance (HMO-POS), WellCare Choice (HMO-POS), WellCare Guardian (HMO C-SNP), WellCare Rx (HMO), WellCare Plus (HMO), WellCare Value (HMO-POS)
1-833-444-9088 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

WellCare Edge (HMO), WellCare Essential (HMO), WellCare Essential (HMO-POS), WellCare Exclusive (HMO), WellCare Explore (HMO-POS)
1-877-902-6784 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

Prospective Medicare Members

WellCare Advance (HMO-POS), WellCare Choice (HMO-POS), WellCare Guardian (HMO C-SNP), WellCare Rx (HMO), WellCare Plus (HMO), WellCare Value (HMO-POS)
1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

WellCare Edge (HMO), WellCare Essential (HMO), WellCare Essential (HMO-POS), WellCare Exclusive (HMO), WellCare Explore (HMO-POS)
1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Current Prescription Drug Plan (PDP) Members

WellCare Classic, Value Script and Medicare Rx Value Plus
1-888-293-5151 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m. 

Prospective Prescription Drug Plan (PDP) Members

WellCare Classic, Value Script and Medicare Rx Value Plus
1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Chat with a Member Services Agent.

Medicare Providers
1-855-538-0454

Medicare PDP Providers
1-888-550-5252

24-Hour Nurse Advice Line

1-800-919-8807
TTY 711
24 hours a day, 7 days a week

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Mailing Addresses

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631-3370

Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0020_WCM_87476E Last Updated On: 8/26/2022