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Phone Numbers 

Medicare Members

WellCare Advance (HMO-POS), WellCare Choice (HMO-POS), WellCare Guardian (HMO C-SNP), WellCare Rx (HMO), WellCare Plus (HMO), WellCare Value (HMO-POS)
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

WellCare Edge (HMO), WellCare Essential (HMO), WellCare Essential (HMO-POS), WellCare Exclusive (HMO), WellCare Explore (HMO-POS)
Current Members: 1-877-902-6784
Prospective Members: 1-866-527-0056
(TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151
(TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m. 

Chat with a Member Services Agent.

Medicare Providers
1-855-538-0454

Medicare PDP Providers
1-888-550-5252

24-Hour Nurse Advice Line

1-800-919-8807
TTY 711
24 hours a day, 7 days a week

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Mailing Addresses

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631-3370

Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0070_WCM_64252E Last Updated On: 10/1/2020
Medicare Members: Your materials are on the way! We realize you may be waiting to receive some plan materials and we apologize for any delays. Did you know you can go online to our member portal to view Member materials, review your benefits, request or download an ID card, or choose a physician (when applicable)? Log in or register today!
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