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Overview & Resources

'Ohana Health Plan partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation’s most vulnerable populations.


Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Details the various tools available to help providers do business with 'Ohana Health Plan.

Guide to using self-service features in the provider portal.

How to quickly get in touch with WellCare to get your questions answered.

With the new year upon us, we wanted to give our Providers a heads-up about some of the global changes we made to our benefits, services and products for 2019.

A STAR score is a rating system used by Center for Medicare and Medicaid Services (CMS) to measure how well healthcare plans perform in categories such as quality of care and customer service. Ratings range from 1 STAR (poorest quality) to 5 STARS (highest quality).

Quality care is a team effort. Thank you for playing a starring role!


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Last Updated On: 3/3/2020