Help Center
Using Our Website
Watch the video for helpful tips on how to use Wellcare’s website.
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Most Common Medicare Questions
- What is a Medicare Advantage HMO plan?
- What is a Medicare Advantage HMO POS plan?
- What is a network?
- Where can I get information about basic Medicare terms?
- Should I still keep my red, white and blue Medicare card?
- If I do not like my Wellcare plan, can I go back to original Medicare?
- I'm signed up to get my medications via mail service. How do I order refills?
- How do I get permission to receive services?
- Will I have the same coverage as I do with Original Medicare?
- Can I receive emergency care?
Most Common PDP Questions
- How can I enroll in Wellcare?
- When can I enroll or make a plan change into a Prescription Drug Plan?
- How can I access a temporary PDP Member ID card?
- How can I compare Wellcare PDP Plans?
- Are my prescriptions covered by Wellcare?
- What is a Formulary?
- What if I am on a limited income or cannot afford my prescription drugs?
- What Pharmacies can I use?
- How can I pay my premium?
Most Common Provider Questions
Most Common Broker Questions
Most Common Corporate Questions