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Phone Numbers

Nurse Advice Line

1-800-919-8807

24 hours a day, 7 days a week

Medicaid Members

WellCare of South Carolina
1-888-588-9842
(TTY 711)
Monday–Friday, 8 a.m. to 6 p.m.

Medicare Members

WellCare Medicare
Current Members: 1-866-892-8340
Prospective Members: 1-866-245-4143
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx

Current Members: 1-888-550-5252

Prospective Members:1-888-293-5151

(TTY 711)

10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.

Medicare Rx Saver, Medicare Rx Select

and Medicare Rx Value Plus

Current Members: 1-833-207-4241

Prospective Members: 1-888-293-5151

(TTY 711)

10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.

Medicare Providers

1-855-538-0454

Medicare PDP Providers

1-888-550-5252

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Mailing Addresses

General Mailing Address

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please direct any legal matters to Centene Plaza, 7700 Forsyth Boulevard, St. Louis, MO 63105.

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