Contact Us

Do You Have a Question, Comment or Suggestion?

If so, we want to hear from you.

• Submit a question online
• Call us
• Send us mail
• Chat with a Members Services Agent

Phone Numbers

Medicare Plan Members

Nurse Advice Line
1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week

Wellcare Medicare Plans
Current Members: 1-833-444-9088 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Wellcare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Prescription Drug Plan (PDP) Members

Wellcare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Providers

Medicare Providers
1-855-538-0454

Medicare PDP Providers
1-888-550-5252

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Mailing Addresses

General Mailing Address
Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Brokers

For broker support, contact the Broker Support Call Center
at: 866-822-1339
Monday - Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal
Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

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