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Medicare: Centauri Record Collection

WellCare reviews patient medical records in order to report complete and accurate diagnosis codes to the Centers for Medicare & Medicaid Services (CMS) and the U.S. Department of Health and Human Services (HHS). We’re contacting you to request medical records for your WellCare Medicare Advantage patients. 

We’ve partnered with Centauri Health Solutions, Inc. to collect medical records on our behalf

What to expect with the medical record review process
Centauri Health Solutions, Inc. offers a few ways to retrieve the requested medical records. You can choose the one that will best suit your needs with little disruption to your daily routine:
  • Schedule a Medical Records Technician to come to your site to collect the records
  • Fax medical records directly to Centauri Health Solutions at 844-965-9621
  • Email medical records directly via secure email to
    *If you do not have the ability to send secure email, 
    please contact a Centauri Outreach Coordinator at the number listed below. 
    They will provide you with a secure link for file transfers via email.*
  • Submit records to Centauri Health Solutions directly using a secure portal. Credentials and instructions will be provided upon request.

  • Mail copies of the records: 

    Centauri Health Solutions, Inc. 
    2699 Lee Rd, Suite 304 
    Winter Park, FL 32789

If none of these options works for you, please contact the Centauri Outreach team to find one that does.

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Last Updated On: 12/4/2020