Skip to main content

Annual Model of Care Training

Dear Provider, 

Model of Care Training is Required

The Centers for Medicare & Medicaid Services (CMS) requires health plans to provide annual education and training on our Special Need’s Plans (SNP) Model of Care to providers who treat our SNP members. This applies to our Dual Eligible Special Needs Plan (D-SNP) members, who are eligible for both Medicare and Medicaid, and our Chronic Condition Special Needs Plan (C-SNP) members.

As stated in the Provider Manual, all providers who treat our SNP members regardless of network participation status must complete Model of Care (MOC) training annually by December 31 of each year.

The training is designed to help you better understand our approach to the delivery of care for SNP members.

How to Access the Training

The SNP MOC training is available for download and self-study at: Wellcare.com/Providers/Model-of-Care-Training

We appreciate the quality care you provide to our members and your support of our efforts to meet CMS regulations.

For additional information on how to work with our health plan to manage SNP members, please visit your state's provider Overview & Resources page at Wellcare.com/providers. This site has links to the Provider Manual, Quick Reference Guides, Clinical Practice Guidelines and much more.

Thank you for being our partner in good health.

Sincerely,

Wellcare

Contact Us icon

Need help? We're here for you.

Contact Us
Y0020_WCM_134133E_M Last Updated On: 10/1/2023
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

×