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Broker Self-Service Portal

Access our Single Sign-On Portal!

Please reference the Single Sign-On User Guide for set-up instructions.

Within this portal, you will have access to Centene Workbench and CustomPoint. Centene Workbench is our broker portal that allows you to submit inquiries, access your Book of Business, view pending applications, see commission history and statements (if applicable), make changes to your profile, and so much more! 

For step by step instructions, see our Portal User Guide!

CustomPoint is our self-service sales material download and ordering tool. It allows you to order state and plan-specific sales and enrollment materials as needed! View the CustomPoint Resources page for helpful information. 

Broker Commissions

Download the 2024 Calculator for assistance calculating commission payments by market rates.

Broker Education

Visit the Wellcare Agent Center Event Site to learn more about upcoming in-person and virtual educational and engagement events available nationally and in your local area.

Find a Doctor/Find a Provider

The Find a Doctor/Find a Provider sections within our health plan websites offer online search functionality and include a map/satellite view of provider locations along with a comparison of hours of operation, location, and more.

View the Find a Doctor/Find a Provider Tool video walk-through.


Formulary sections within our health plan websites offer online search functionality gives a complete list of covered drugs and any restrictions or limits. The search tool also shows covered drug alternatives.

View the Formulary Search Tool video walk through.

Wellcare Points of Contact

Refer to our Sales Leadership Contacts list for local support.

Find additional Wellcare contacts with our Contacts and Resources page.

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Y0020_WCM_134133E_M Last Updated On: 10/1/2023
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.