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Member Services

Wellcare Prescription Drug Plans (PDP)

Current Members: 1-888-550-5252 (TTY 711)

Sunday–Saturday, 8 a.m. to 8 p.m.

Prospective Members: 1-800-270-5320 (TTY 711)

Sunday–Saturday, 8 a.m. to 8 p.m..

Providers

Provider Services

Wellcare Prescription Drug Plans (PDP)

1-855-538-0453 (TTY 711)

Brokers

Broker Services

Broker Support Call Center

1-866-822-1339 (TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal

Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

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Letter

Mailing Addresses

General Mailing Address

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:

The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Y0020_WCM_164006E_M Last Updated On: 10/1/2024
Wellcare will be performing maintenance on Saturday, November 16, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.
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On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342. ×